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Exchanges
and Returns
Your handmade piece didn't fit and you need to change it?
It's very easy, contact us via WhatsApp, just click on the icon here on the website and you will be automatically redirected. Please have your order number ready.
1) Exchange
You can exchange your product within a maximum period of 7 (seven) days after receiving the purchase. Shipping costs for exchanges are the responsibility of the customer.
2) Returns
Handmade pieces are produced to order. That is, they demand time, whim and love for each piece. For this reason, we do not accept returns! Upon payment of a new freight, with the modality of your choice (SEDEX or PAC), the new piece will be sent.
Any questions about size and modeling, we are available on WhatsApp to help you choose the best size for you.
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